This 'hands on' course provides business letter and e-mail writing training with tips and techniques on how to compose professional business communications. Whether you have to write a formal letter of complaint, a covering letter, a letter of application, a sales letter or any other form of professional communication, this course will help you to increase their impact.
Who should attend?
This Level 1 course will provide practical techniques which delegates can use in developing their skills in planning and writing clear, easily understandable letters and e-mails. Learners will have opportunities to gain feedback on samples of written material that they are encouraged to bring with them.
Why good business writing is essential
Identify which method of communication will be most suitable in any given situation
Plan the content of the letter effectively and efficiently
Style of writing (appropriate to reader)
Clear writing skills
Editing and proof reading
Prepare a personal action plan for use in the preparation and production of effective letters.
How to plan and prepare for effective written communication
Understand the different types of writing styles and when each are appropriate
Understand the differences between academic writing and business writing.
“As well as e-mail, letters are still a vital communication channel between an organisation and its customers.”
Duration - 1 day course
Venues: At your own offices or our luxury training venues in Cardiff, Newport (Nr Celtic Manor), Bristol or Swindon (Please state your choice of venue when booking)
£650 + VAT