Change Management

change management

Duration: 1 day course

Venues: At your own offices or our luxury training venues in Cardiff, Newport (Nr Celtic Manor), Bristol or Swindon (Please state your choice of venue when booking)

Change management is a basic skill in which most leaders and managers need to be competent. There are very few working environments where change management is not important. Change management refers to the introduction of new processes in an organisation, or the management of those people who are experiencing change.

change management 2

Course content

• The key steps and considerations involved

• What they are, what phase we are at, where others
might be and what we can do to support them

• Common thoughts on change and beliefs around them

• Understanding why people are resistant to change
and knowing what we can do to overcome this

• Following a set process for change communication

• Adapting our language to suit the needs of the people
receiving the change message

• Practising delivery of a change message

Learning objectives

• Understand the different management approaches to

• Understand the aspects of the change cycle

• Understand the various sources of change

• Develop your own model for change in order to
consolidate learning

• How to identify and address resistance

• Understand the psychology of change