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change management

Change Management

Change management is a basic skill in which most leaders and managers need to be competent. There are very few working environments where change management is not important. Change management refers to the introduction of new processes in an organisation, or the management of those people who are experiencing change.

Who Should Attend


This is a level 1 course suitable for anyone that needs to understand change both for themselves and for those around them. Individuals who are familiar with change will also benefit from attending this course to assist with the communication and management of those people who are experiencing change.

Course content

Learning objectives

• The key steps and considerations involved


• What they are, what phase we are at, where others

 might be and what we can do to support them


• Common thoughts on change and beliefs around them


• Understanding why people are resistant to change

 and knowing what we can do to overcome this


• Following a set process for change communication


• Adapting our language to suit the needs of the people

 receiving the change message


• Practising delivery of a change message

• Understand the different management approaches to



• Understand the aspects of the change cycle


• Understand the various sources of change


• Develop your own model for change in order to

 consolidate learning


• How to identify and address resistance


• Understand the psychology of change


“This course

includes practical and

interactive exercises to assist delegates in

the change management process”!

change management 2



Booking Form Online Enquiry

Duration: 1 day course

Venues: At your own offices or our luxury training venues in Cardiff, Newport (Nr Celtic Manor), Bristol or Swindon (Please state your choice of venue when booking)




£650 + VAT

    Group Booking