Course content

  • Recognise the key features and context of the Equality Act 2010
  • Describe the types of discrimination and various protected characteristics
  • Identify the impact of the Equality Act on colleagues, on your organisation and on working life
  • What is diversity?
  • How can you change people’s attitudes?
  • Understand the influence of prejudice and stereotyping in equalities.

Learning objectives

  • Employ coaching principles in your environment and maximize others’ efficiency 
  • Appreciate the importance of diversity in organisations and learn about the best strategies to exploit it
  • Respond to attitudes and behaviours related to diversity and learn how to express yourself better when dealing with others 
  • Understand the implications of failure to comply with the revised equalities legislation.