GIVING FEEDBACK & CLEAR INSTRUCTION

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communication 2

This course shows how to use Effective Communication to motivate your team. You will receive a practical guide to effective communication skills to get the best from your workforce

GIVING INSTRUCTIONS
A step by step guide ensuring that your work instructions are understood and acted upon by your team. Learn how to phrase your instructions in the right way, so that your team members feel valued and produce their best work.

Effective Delegation

Giving feedback to improve performance
Learn 5 key steps which will make giving feedback easy, whilst taking a positive approad and maintaining the other person's self-esteem. You will learn the difference between feedback and criticism and how to use questioning skills to ensure a successful outcome.

A communication is successful when a message has been sent and received without much distortion. Messages conveyed badly by the sender or misinterpreted by the receiver prevent ideas and thoughts being expressed correctly and cause confusion and misunderstandings which can result in lost time and productivity.

The aim of this course is to minimise such distortions.

This 1/2 day course will provide delegates with practical techniques which each delegate can use with their team to develop their skills. The course is delivered in an interactive workshop style.